Privacy Policy
Last Updated: March 2026
1. Introduction
Play1 Media, LLC ("Play1," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sponsorship management platform and related services (collectively, the "Services"). Please read this policy carefully. By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when using our Services, including:
- Account registration information (name, email address, phone number, organization name)
- Athletic program details (team name, sport, location, league affiliation)
- Sponsorship inventory information (assets, pricing, availability)
- Sponsor content and materials submitted for delivery
- Payment and billing information
- Communications with our support team
- Survey responses and feedback
2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on platform)
- Location data (based on IP address)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third parties, including business data providers for our market research reports, payment processors, and marketing partners. This information helps us identify potential sponsors in your community and improve our Services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our sponsorship management platform
- Generate market research reports identifying potential sponsors in your community
- Facilitate sponsor outreach on behalf of our full-service and hybrid clients
- Process sponsorship transactions and payments
- Design and deliver sponsorship assets (banners, signage, digital materials)
- Generate reports on sponsorship revenue and project completion
- Communicate with you about your account, services, and updates
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve user experience
- Comply with legal obligations and protect our rights
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Sponsors
When you engage sponsors through our platform (or we engage them on your behalf), we share relevant program information to facilitate the sponsorship relationship. This may include your organization name, contact information, and sponsorship inventory details.
4.2 Service Providers
We share information with third-party vendors who assist us in providing our Services, including payment processors, printing and fulfillment partners, cloud hosting providers, and analytics services. These providers are contractually obligated to protect your information.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or property.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as maintaining financial and historical records. Sponsorship records and revenue data may be retained for tax and compliance purposes for a minimum of seven years.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@play1.io. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies we use include:
- Essential Cookies: Required for the platform to function properly
- Analytics Cookies: Help us understand how users interact with our Services
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
9. Children's Privacy
Our Services are designed for use by athletic programs, organizations, and businesses, not individual children. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@play1.io, and we will take steps to delete such information.
10. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. State-Specific Rights
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.
Other States
Residents of other states with privacy laws (such as Virginia, Colorado, Connecticut, and Utah) may have similar rights. Please contact us to exercise any applicable rights.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Play1 Media, LLC
Email: privacy@play1.io
Website: play1.io